Shipping Policy - Vriddhi

Shipping & Return Policy

Thank you for shopping with us! We are committed to providing a smooth and transparent experience. Please review our policies below:

1. Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays) after order confirmation.
• You will receive a shipping confirmation email with tracking details once your order has shipped.

2. Shipping Rates & Delivery Estimates

• Shipping charges are calculated and displayed at checkout.
• Estimated delivery times vary based on your location and the selected shipping method. These estimates are not guaranteed and may be affected by external factors.

3. Shipping Carriers & Applicable Policies

We work with trusted carriers .

The terms, conditions, and policies of the shipping carrier engaged for your order will apply.

This includes delivery timelines, handling of lost or damaged packages, claims processes, and service limitations.

4. Shipping Restrictions

We currently do not ship to:

• P.O. Boxes
• Countries or regions under trade restrictions or embargoes
• Locations where local laws prohibit the sale or import of our products

Some products may also be restricted from shipping to certain destinations due to size, weight, or carrier limitations.

5. International Shipping

• We offer international shipping to select countries.
• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
• Delivery times for international orders may vary significantly due to customs processing.

6. Delays & Issues

• We are not responsible for delays caused by the shipping carrier, customs, weather, or other unforeseen circumstances.
• If your order is lost or significantly delayed, please contact us at +91 9840894264 and we will assist you in resolving the issue with the carrier.

7. Address Accuracy

• Please ensure your shipping address is complete and accurate at checkout.
• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, please review our return guidelines below:

1. Eligibility for Returns

• Returns are accepted within 30 days of the delivery date.
• Items must be unused, in their original packaging, and in resellable condition.
• Certain items (e.g., perishable goods, custom products, or final sale items) may not be eligible for return.

2. How to Initiate a Return

• To start a return, please contact us at +91 9840894264 with your order number and reason for return.
• We will provide return instructions and a return shipping label if applicable.

3. Return Shipping

• Return shipping costs may be the responsibility of the customer unless the return is due to our error (e.g., wrong or defective item).
• We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.

4. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 5–10 business days.